Refund policy
Return Policy
3-Day Return
Request a return within 3 days of delivery.
Return Conditions
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Unused & unworn
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Original packaging & tags
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Proof of purchase
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Unboxing video required (no cuts or edits, full video only)
How to Return
Email: buyzoshopy@gmail.com
(Return instructions will be shared after approval)
Return Address
T.C. 49/252 (1), Payattikuppam Road,
Kamaleshwaram, Thiruvananthapuram,
Kerala – 695009
Important: No return without prior approval.
Damaged/Wrong Items
Report immediately with full unboxing video (no cuts/edits).
Non-Returnable
Sale items, gift cards, personal care, customized products.
Refunds
Processed within 10 business days after approval.